Refund Policy

Subscription Billing

Market Canary subscriptions are billed monthly through Stripe. You can cancel at any time from the Account tab or through the Stripe billing portal.

Cancellation

When you cancel your subscription:

• You will continue to receive notifications until the end of your current billing period
• No further charges will be made after cancellation
• Your account and dashboard access remain active

Refunds

As a general rule, we do not provide refunds for partial billing periods. Subscriptions are month-to-month with no long-term commitment, and you can cancel at any time to prevent future charges.

However, we understand that issues can arise. We will consider refund requests on a case-by-case basis in situations such as:

• Accidental duplicate charges
• Charges made after a cancellation was submitted
• Extended service outages that prevented notification delivery

Free Trial

New accounts receive a limited number of free notification deliveries. The trial does not require payment information and there is nothing to refund. Once the trial allowance is used, a paid subscription is required for continued notifications.

How to Request a Refund

Contact us at the email address listed on marketcanary.co with your account email and a brief description of the issue. We aim to respond within 2 business days.